When your plan starts and ends
The plan details show its start rule: purchase, installation, or first connection to a covered network. Check this before you buy or install your eSIM.
Some plans start counting the moment you buy them. Those are labelled “Starts when you buy” on the plan itself, so you can see it before you choose. Where our supplier doesn’t say when a plan starts, we say nothing rather than guess.
When it ends
A plan ends when its number of days is over.
If the data runs out before then, it stops, and nothing more is charged. Where your eSIM can take a top-up, “Add data” on its order page and in “My eSIMs” adds data to the same eSIM. Otherwise, buy a new plan. On a daily plan, each day’s data renews the next day, and until then the plan slows down or stops, as its plan details say.
Data still unused when the days end isn’t refunded.